Shipping Policy

Thank you for shopping with Cozyloom.co.uk.

Processing Time

Orders are typically processed within 1–3 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times:

• United Kingdom: 3–7 business days
• International: 7–15 business days (where available)

Please note that delivery times are estimates and may vary due to courier delays or peak seasons.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information where available.

Delays

While we do our best to deliver orders on time, unforeseen delays caused by couriers, customs, weather, or public holidays may occur.

Incorrect Address

Please ensure your shipping address is accurate before completing your order. We cannot be responsible for delays or losses caused by incorrect addresses provided by customers.

Lost Parcels

If your parcel has not arrived within the expected delivery timeframe, please contact us and we will work with the courier to investigate.